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Privacy Policy

Privacy Policy

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Live Soap School Privacy Policy

Live Soap School Privacy Policy covers the collection, use, and disclosure of personal information that you may share with Live Soap School when you interact in any way with the livesoapschool.com, including but not limited to making a purchase, subscribing to a program or publication, contacting us by telephone or email or via one of our social media properties, joining as a member, or attending one of the Live Soap School’s virtual or live events.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://livesoapschool.com (the “Site”).

PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

Live Soap School collects your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and your Personal Data.

Comments

The site uses Facebook commenting. When visitors leave comments on the site we do not collect the data shown in the comments form, Facebook collects all comment information. 

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

HOW DO WE USE YOUR PERSONAL INFORMATION?

The information collected on the Site includes: Name, Business Name, Phone, Cell Phone, Email, Address, Website URL, Social Media URLs, IP Addresses, and Birthday.

We use the Information that we collect generally to communicate with you, send you information you opt-in to receive, and reach out to serve you in mutually beneficial ways.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Live Soap School may also collect and use Users’ personal information for the following purposes:

  • To improve customer service
    The information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use thee services and resources provided on our site.
  • To improve our site
    We may use feedback you provide to improve our products and services.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

HOW WE PROTECT YOUR PERSONAL INFORMATION

The Site takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Site uses secure encryption, provided by a third party, on some web pages where credit card information is required. To make purchases from the Site you must use an updated, modern SSL-enabled browser such as Safari, Google Chrome, FireFox, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the internet.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters, characters and numbers, and make sure you use a secure web browser.

INTEGRITY OF YOUR PERSONAL INFORMATION

The Site has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. And you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us using the information below.

While Live Soap School strives to protect the security and integrity of sensitive personal information provided through this website, due to the inherent nature of the internet as an open global communications vehicle, we cannot guarantee 100% that information during transmission through the internet or while stored in our system or otherwise in our care, will be absolutely safe from intrusion by others.

If you contact us by e-mail or a “contact us” form or similar feature on our website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit. Do not send sensitive information (such as payment card information, social security numbers, employer identification numbers, passwords, or pin numbers) to us via e-mail or via a “contact us” form or similar feature on our website. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users’ personal identification information to others.

We share your Personal Information with third parties including, but not limited to Service Providers, Vendors, and Strategic Partners, to help us use your Personal Information, as described below.

We use WordPress to power our website–you can read more about how WordPress uses your Personal Information here: https://wordpress.org/about/privacy/.

We use Mailchimp to collect and maintain our membership and subscriber information, and send newsletters and updates to our subscribers — you can read more about how MaiChimp uses your Personal Information here: https://mailchimp.com/legal/privacy/.

We use Stripe for to collect credit card payments for membership dues and events, process ongoing subscription payments, update payment information — you can read more about how Stripe uses your Personal Information here: https://stripe.com/us/privacy

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use a Facebook Pixel, the information collected on the site is shared with Facebook for targeted Ad. You can read more about how Facebook uses your Personal Information heres: https://www.facebook.com/about/privacy

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

AFFILIATE DISCLOURE

Some of the links used on Live Soap School are affiliate links. If you click on one of Live Soap School’s affiliate links and make a purchase, we will receive a commission.

AMAZON ASSOCIATES DISCLOSURE

Live Soap School is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com and/or amazonsupply.com.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

AGE OF CONSENT

By using this Site, you represent that you are at least 13 years of age. Live Soap School is not for children. While we recognize that parents, guardians, or other adults may purchase our products for family use, including use by minors, or may use our website for research, we are not aiming to serve minors. If a person under the age of 13 submits personal information to the Site and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.

DATA RETENTION
When you leave a comment on the the Site or fill out any contact form, we will maintain your Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

BUSINESS TRANSFER

In the event that Live Soap School or substantially all of its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, user information may be one of the transferred assets.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@livesoapschool.com or by mail using the details provided below:

PO Box 1440, Lansdowne, PA, 19050, United States

This page was last updated on May 25, 2018.

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